Frequently Asked Questions

Humidity Survival Kit – 500 units

Individual Bottles – 100 units

We use a just-in-time inventory system to ensure you receive the freshest adhesive possible. Your adhesive is ordered from our factory as soon as you place your order with us.

Since we don’t carry inventory, orders may take 2–3 weeks to ship. Please plan ahead to ensure timely delivery.

No, we exclusively sell through our distributors to ensure they achieve strong profits. We never sell directly to end users.

We cover several costs to support our distributors, including:

  • Free shipping on all product orders to our distributors.
  • Free customer samples (covered by us) help drive distributors sales. (See Our Free Sample Program Page for details.)
  • Free return shipping to us under our Product Buy-Back Promise. (See here for more information.

Outside of our special Sale Dates, distributors can expect:

  • $85 USD gross profit per Humidity Survival Kit (77% gross margin, 340% markup).
  • $46 USD gross profit per individual adhesive bottle (77% gross margin, 329% markup).

Learn more here about Sale Dates.

Distributors can offer discounted prices during these two periods each year:

  • July 1 – July 7
  • November 27 – December 3

The guide is available exclusively on our website from the home page.
Additionally, a QR code printed on all our products directs customers to the guide for easy access.

Absolutely! We encourage it—the guide is essential for helping technicians overcome humidity-related issues.
Find the link on our Links and Resources Page.

Yes! We offer tiered discounts based on your order history:

  • Level 1: 0% off (1st–4th order)
  • Level 2: 2% off (5th–10th order)
  • Level 3: 4% off (11th+ order)

Customers must apply for reimbursement through our website. If approved, we’ll reimburse them in full.

To qualify, they must:

  1. Provide a valid purchase receipt.
  2. Ensure the receipt is dated within 30 days of their application.
  3. Not have received a reimbursement before.
  4. Show proof of being a trained lash technician (certificate, cosmetology license, or esthetician’s license).

For more details, visit Our Free Sample Program page.

High , low or fluctuating humidity can cause several adhesive problems, including:

  • Strong fumes affecting the client or lash tech
  • Stringy glue drops
  • Extensions not adhering to natural lashes
  • Extensions shifting or falling over after placement
  • Poor retention
  • Allergic or allergic-like reactions in both lash techs and clients
  • Extensions detaching when brushed through
  • Adhesive drying too slowly, leading to “stickies”

When these issues occur, clients may assume the technician is not very good at their job! leading to poor reviews, a damaged reputation, and lost income.

  • Customers ask you:
    “Did you send me the wrong adhesive?”
    “Could this be a bad batch?”
    “Is this adhesive old?”
  • Customers think:
    ‘This is nothing like the last bottle I had.’
    ‘It must be different because this bottle has bad fumes.’

Customers may not trust your company because they think you are pulling a fast one by selling them old adhesive or a different adhesive and just not telling them. You lose profits as they go elsewhere.

Each kit contains:

  • One bottle of Ocean 5ml/0.17oz and one bottle of Desert 5ml/0.17oz
  • Free access to The Lazy Lash-Glue Guide©.

We recommend ordering the same number of Humidity Survival Kits as the adhesive bottles you typically sell in a month. This ensures each of your regular customers can easily add a kit to their order.

All collected information is used solely for tracking purposes and will never be sold or rented to third parties. Midnight’s Wink will never use this information to solicit a distributor’s client.

Midnight’s Wink may contact a distributor’s customer via phone or email during the reimbursement process for the following reasons:

  • Addressing any issues with training documentation or invoices.
  • Notifying that they do not qualify due to already receiving the reimbursement.
  • Handling late applications (submitted 31+ days after purchase).
  • Confirming a successful reimbursement has been processed.
  • Informing them that their reimbursement has been sent to the specified email.
  • Answering any questions regarding the reimbursement process.

To protect our distributors and maintain a fair market, we’ve set pricing and sale date restrictions. Our goal isn’t to control but to ensure stability and profitability across our distribution network.

Simply putwe handle all the details so you don’t have to. We take care of the time-consuming tasks, ensuring a seamless process and preventing issues like duplicate reimbursements or credential misuse. All you need to do is pay the invoices, and we’ll take care of the rest, making it as easy as possible for you to offer free kits to your customers.

No, you can pay in CAD, AUD, or GBP.

Didn’t find the answer you were looking for?

Send us an email or book an online meeting with us, as we’d love to chat!